Contact Support - How to get help
Written By Ashish Mishra
Last updated Over 1 year ago
Still Have Questions?
If you can't find the answer to your question here, we're here to help:
Contact Options
Live Chat: Available 24/7 for paid plans (bottom right corner)
Email Support: support@thirdeye.ai
Phone Support: Available for Enterprise customers
Community Forum: User discussions and tips
Documentation: Comprehensive guides and tutorials
Response Times
Starter: 48-hour email response
Professional: 24-hour email response + live chat
Enterprise: 4-hour response + dedicated support manager
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