Status Page - Check system status

Thirdeye provides a Status Page so you can quickly see if the platform is operating normally or experiencing issues.

What You’ll Find on the Status Page

• Real-Time System Health – Availability of core services (monitoring, alerts, reports, dashboard).

• Incident Updates – Ongoing issues, their impact, and expected resolution timelines.

• Historical Uptime – Past performance and uptime percentages, often tracked monthly or quarterly.

• Scheduled Maintenance – Notifications of planned downtime or upgrades.

When to Check

• If you’re not seeing new mentions or data updates.

• If alerts or reports aren’t being delivered as expected.

• If the dashboard seems unusually slow or unresponsive.

Accessing the Page

• Usually linked in the platform footer or help section.

• Enterprise customers may also get direct email/SMS updates when system status changes.